WhatsApp, Instagram, Facebook, Email and Webchat in a single panel. AI that responds, qualifies and warns you before you lose a customer.
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Customer messaged on WhatsApp — you were on Instagram. They bought from your competitor.
Two agents reply to the same person. The customer notices the chaos.
7 tabs open, 3 phones on the desk, zero shared history.
Same question answered 40 times this week — manually.
You don't know how many messages went unanswered today.
Hot lead disappeared. Nobody knows what happened.
From first contact to close — centralised, automated and tracked.
Manage all conversations from WhatsApp, Instagram, Email, Telegram and more in a single panel — with full history and automatic routing.
Train an agent with your business content and let the AI work for you — 24 hours a day, no code, no generic chatbot.
Manage the sales funnel, send active campaigns on WhatsApp and track SLA, CSAT and team productivity metrics in real time.
Not a generic chatbot. AI trained with your business knowledge — that acts differently for each situation.
Try the AI nowSet up your channels in minutes: WhatsApp Business API, Instagram, Email and more — no developer needed.
Train the AI with your knowledge base and set routing rules for the right team.
Track SLA, CSAT and pipeline metrics in real time. Scale what works with concrete data.
"We centralised 8 channels in an afternoon. The team gained full focus and no customer goes unanswered."
"TheChats AI resolves 70% of requests before the human team needs to step in. It transformed our CS operation."
"We connected WhatsApp and CRM in an afternoon. In a week we had SLA data we had never managed to get before."
Send qualified leads to the CRM, trigger automations on Zapier, sync with Google Calendar and track Google Ads conversions.
Free forever on the basic plan. Plus and Pro for those who need AI, campaigns and unlimited SLA.
Cancel anytime. No commitment.
Everything you need to know before getting started.
WhatsApp, Instagram, Facebook Messenger, Telegram, Email and Webchat — all in one inbox. We also connect Vinted, eBay, Etsy, Amazon and other marketplaces via connectors.
No. You activate your account, connect your channels and use it for free. The Free plan never expires.
You train the agent with your knowledge base — FAQs, product catalogue, policies. The AI responds automatically, qualifies leads and transfers to a human when needed.
Yes. We have native integrations with HubSpot and Pipedrive. For other systems, we use Zapier, Make or custom webhooks.
You create the campaign, segment your contact list and send active messages via WhatsApp Business API. TheChats manages delivery, replies and open metrics.
Activate your channels in 5 minutes and see the difference today.