Shared inbox
Use owners, queues, tags and statuses.
Integration · WhatsApp
WhatsApp connected to the operation, not trapped on one phone.
Distribute conversations, preserve context and track each next action.
Use cases
✓Lead qualification
✓Multi-agent support
✓Follow-up and SLA management
Workflow
How the flow works
WhatsAppWhatsApp Cloud API
→TheChats.meLead qualification
→Operational destinationInbox, queue and owner
Commercial context
Keep contact, history and opportunity together.
AI assistance
Summarize, qualify and prepare replies with human oversight.
Synchronized data
✓Contact and phone number
✓Messages and delivery status
✓Approved templates and supported attachments
Requirements and limitations
!The official API requires a Meta account and eligible number
!Outside the 24-hour window an approved template is required
!Meta messaging fees are not included in the plan
How to configure
1Validate account and permissions
2Connect credentials securely
3Run a test synchronization
4Assign owners and monitor the first workflow
Availability and plan are confirmed for each connector and account type
Outcomes
Outcomes TheChats.me helps your operation pursue
Frequently asked questions
How do I confirm WhatsApp availability?
Availability and the exact workflow depend on account type, permissions and connector rollout stage. These are validated before activation.
Does the team help with setup?
Yes. During a demo we validate the use case, required data and implementation flow.