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Integration · Pipedrive

Pipedrive and the inbox working as one sales process.

Connect the conversation that created the lead to the opportunity a rep needs to move.

Need help? See it in a demo →

Use cases

Qualified opportunity creation
WhatsApp follow-up
SDR-to-closer visibility
Workflow

How the flow works

PipedrivePipedrive OAuth
TheChats.meQualified opportunity creation
Operational destinationPeople and pipeline events
1

Source preserved

Keep channel and first-contact context.

2

Actionable pipeline

Record owners and next steps.

3

Organized handoff

Give qualified leads to sales with a summary.

Synchronized data

Name, email and phone
Linked organization
Person and deal events received by webhook

Requirements and limitations

!Custom fields require mapping
!OAuth permissions depend on the account
!Duplicate rules must be defined before sync

How to configure

1Validate account and permissions
2Connect credentials securely
3Run a test synchronization
4Assign owners and monitor the first workflow

Availability and plan are confirmed for each connector and account type

Frequently asked questions

How do I confirm Pipedrive availability?

Availability and the exact workflow depend on account type, permissions and connector rollout stage. These are validated before activation.

Does the team help with setup?

Yes. During a demo we validate the use case, required data and implementation flow.