Purchase context
Bring conversation and store operations closer.
Integration · Shopify
Shopify and customer conversations in one operational flow.
Give the team context for purchase guidance, questions and post-sale requests.
Use cases
✓Pre-purchase questions
✓Post-sale follow-up
✓Assisted opportunity recovery
Workflow
How the flow works
ShopifyShopify API + webhooks
→TheChats.mePre-purchase questions
→Operational destinationProducts, orders and inventory
Organized support
Assign requests and track status.
Omnichannel view
Connect store, WhatsApp, Instagram and webchat.
Synchronized data
✓Product import and export
✓Real-time orders by webhook
✓Inventory and tracking
Requirements and limitations
!Requires store credentials and scopes
!Custom fields require mapping
!Messaging is not part of this operational workflow
How to configure
1Validate account and permissions
2Connect credentials securely
3Run a test synchronization
4Assign owners and monitor the first workflow
Availability and plan are confirmed for each connector and account type
Outcomes
Outcomes TheChats.me helps your operation pursue
Frequently asked questions
How do I confirm Shopify availability?
Availability and the exact workflow depend on account type, permissions and connector rollout stage. These are validated before activation.
Does the team help with setup?
Yes. During a demo we validate the use case, required data and implementation flow.